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Updated Feb. 14, 2007 University homepage

Password Help

New Accounts:
Most of the accounts created for you on UTHSCSA systems will operate on a single password known as your UTHSCSA Domain Password. These accounts include your UTHSCSA Exchange email account, VPN, the inside.uthscsa.edu portal, the HSCAir wireless network, the Knowledge Center training system, and even WebCT.

When your account is initially created, it will be configured with a default, pre-expired password. You will need to change this password before you will be able to log into your UTHSCSA accounts. See the ‘Password Self-Service’ section below for information on changing your password.

Password Reset Self-Service:
UTHSCSA provides a website where you can change your own password: https://pwr.uthscsa.edu

  1. Begin by providing your UTHSCSA Username.
  2. If you have previously visited the PWR site and provided answers to the security questions, you may authenticate yourself by selecting ‘Answer personal questions’. If you have not pre-answered your security questions, you will need to authenticate by providing your current password.
  3. Once authenticated, you will be able to:
Additional Password Reset Assistance:
If you are unable to use the self-service system to reset your password, you may come in person during regular business hours to the Triage Helpdesk or to the main desk of either the Dolph Briscoe Library (main campus) or the RAHC Library. You will need to bring a picture ID. Requests for password resets can not be accepted by email.

If you are unable to use the self-service site, or if you need additional assistance, please contact the Triage Helpdesk by phone (210) 567-2069, by email at Triage@uthscsa.edu, or in person in our offices in Room 436.L in the Medical School on the main campus.

Additional Password Information: